Privacy Policy

Lusthra (“we” or “us” or “Lusthra”) values your privacy and is committed to protecting the personal information you provide when using the Lusthra.com website. In the course of operating our website, we and our third-party service providers and partners sometimes collect certain information from our website visitors and users (collectively, “you”), and Lusthra recognizes that your personal information is of special importance to you, especially given the nature of our website and the products we sell. We have a duty to ensure the security of your information, and Lusthra’s data processing policies and standards are fully compliant with data protection legislation.

Section 1 – Collecting your information

When you visit Lusthra.com’s store to purchase an item, as part of the buying and selling process, we collect personal information that you provide to us, such as your name, address, and e-mail address.
We also automatically receive the Internet Protocol (IP) address of your computer when you visit our store in order to provide us with information that helps us understand your browser and operating system.
Email Marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

Your Personally Identifiable Information

Lusthra collects personal information about you, including but not limited to:

  • Name

  • Shipping address

  • Email

  • Phone number

  • Billing address

  • Mobile device information (e.g., device ID, operating system type)

  • Other identifiable information that you voluntarily provide (e.g., registered account information)

Other information about you

We may collect other information about you, such as:

  • Browser type, operating system, IP address

  • Browsing behavior (e.g. pages visited, time spent, click history)

  • Device information (e.g. screen resolution, language settings)

Technologies for automated collection

We use cookies and other similar technologies (e.g. pixel tags, web beacons) to collect information that helps us enhance the functionality and user experience of our website.

Section 2 – Information Use

We collect information about you in order to provide the following services:

  • Provision of Services: To fulfill your order processing, shipping, and after-sales services on Lusthra.com.

  • Personalized Experience: To recommend goods and services to you based on your preferences.

  • Customer Support: Responding to your inquiries, complaints, and suggestions.

  • Marketing Communications: To send you information about our products, promotions, and updates (you can opt out at any time).

  • Legal Compliance: To comply with relevant laws, regulations, and regulatory requirements.

Section 3 – Protecting your information

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not improperly lost, misused, accessed, disclosed, tampered with, or destroyed. If you provide us with your credit card information, we encrypt it using Secure Socket Layer (SSL) technology and store it in AES-256 encryption. However, internet transmissions and electronic storage are not 100% secure, despite our efforts to keep information secure.

Section 4 – Data Sharing and Disclosure

We are committed to not selling your personal information to third parties. Your personal information may be disclosed in the following circumstances:

  • Third Party Service Providers: We work with third parties who provide services such as payment, logistics, marketing, customer support, etc. They may have access to your information.

  • Required by law: We may disclose your personal information if required to do so by law or by governmental authorities, for example, to comply with a legal obligation, to enforce the terms of use of our websites, or to protect our legitimate interests.

Section 5 – User rights

In accordance with applicable privacy legislation (e.g. GDPR, CCPA, etc.), you have the following rights:

  • Right of Access: Request that we provide you with the personal information we have collected about you.

  • Right to correction: Request that we correct inaccurate or incomplete personal information.

  • Right to erasure: Request that we delete your personal information unless we have a legitimate reason to continue storing it.

  • Right to restrict processing: Request that we restrict the processing of your personal information.

  • Right to data portability: To request that your personal information be transferred to another service provider.

  • Right to object: In certain circumstances, you have the right to object to our processing of your personal information on the basis of legitimate interests.

If you wish to exercise any of the above rights, please contact us at [email protected].

Section 6 – Data storage and retention

We will retain your personal information for as long as is necessary to fulfill the purposes described in this Privacy Policy. The period of retention of the information will be determined in accordance with relevant legal requirements and our business needs. Upon expiration of the retention period, we will take reasonable steps to delete or anonymize the data.

Section 7 – Protection of minors

Lusthra’s services do not apply to individuals under the age of 18. If you become aware that Lusthra has inadvertently collected personal information from a minor, please contact us immediately and Lusthra will delete the relevant data as soon as possible.

Section 8 – Links to Third Party Sites

Our website may contain links to other websites. When you click on a link on our store, these links may direct you away from our site. We are not responsible for the privacy policies of other websites and recommend that you read their privacy statements.

Section 9 – Updates to Lusthra’s Privacy Policy

We may update Lusthra’s Privacy Policy from time to time. When we make significant changes, we will post the update on our website with a “last updated” date.

Section 10 – Contacting us

If you have any questions or concerns about this Privacy Policy, you may exercise your right to contact Lusthra as follows:
Email: [email protected]
Address: 24300 Nandina Ave, Moreno Valley, CA 92551

Disclaimer

Lusthra complies with all applicable data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). If you are located in the European Union or the State of California, you have the right to exercise your personal data protection rights in accordance with the relevant laws.